Custom connectors are available on Claude Pro, Max, Team, and Enterprise plans. On Team and
Enterprise, an administrator may need to enable connectors for the organization first.
Claude.ai (web)
1
Open connector settings
Go to Settings → Connectors and click Add custom connector.
2
Enter the connector details
- Name:
CivicMarketplace - URL:
https://mcp.civicmarketplace.com/mcp
3
Sign in to CivicMarketplace
Click Connect. A CivicMarketplace sign-in window opens — log in with your normal account and
approve the requested permissions.
4
Start asking
In a new chat, open the tools/connectors menu and confirm CivicMarketplace is enabled. Then ask
something like “Search CivicMarketplace for janitorial contracts.”
Claude Desktop
1
Open Connectors
Open Settings → Connectors. You’ll see your existing connectors grouped under Web and
Desktop.
2
Add a custom connector
Click the + button at the top of the Connectors panel, then choose Add custom connector
from the menu.
3
Enter the connector details
- Name:
Civic Marketplace - URL:
https://mcp.civicmarketplace.com/mcp
4
Sign in to CivicMarketplace
Click Connect. A CivicMarketplace sign-in window opens — log in with your normal account and
approve the requested permissions. The connector will then appear under Web and show a
Disconnect button once it’s linked.
5
(Optional) Set tool permissions
Open the connector to see its Tool permissions. CivicMarketplace tools include read tools and
scoped write tools; each can be set to Allow, Needs approval (the default), or
Disallow. Leaving them on Needs approval means Claude asks before each use.
Claude Code (CLI)
1
Add the connector
claude mcp list will show it
as ! Needs authentication, which is expected at this point.2
Authenticate from inside Claude Code
Authentication doesn’t happen from Then run the
claude mcp add or claude mcp list — it happens inside an
interactive session. Start Claude Code:/mcp command, select civicmarketplace, and choose Authenticate. Your
browser opens the CivicMarketplace sign-in page — log in and approve the requested permissions, then
return to the terminal.3
Confirm it's connected
Still in the session, run It should now read
/mcp again — civicmarketplace should now show as connected. From a
fresh terminal you can also check:civicmarketplace: … - ✓ Connected.claude mcp list only reports status — it never opens the login window. If a server shows ! Needs authentication, run /mcp inside claude to sign in.Troubleshooting
The sign-in window doesn't appear or fails
The sign-in window doesn't appear or fails
Make sure pop-ups are allowed for Claude, and that you’re signing in with the same email you use
for CivicMarketplace. If you recently changed your access, disconnect and reconnect the
connector to refresh your session.
Claude says it can't find the tools
Claude says it can't find the tools
Confirm the connector is toggled on for the current chat (in the tools/connectors menu), then
try again. Custom connectors must be enabled per conversation in some clients.
I get a permissions or access error
I get a permissions or access error
The connector only returns data your CivicMarketplace account can access. If you expect to see
something you can’t, contact your account manager — your account may need additional access in
CivicMarketplace itself.
Next steps
Example prompts
See what you can ask once you’re connected.
Tools and permissions
Review the MCP tools and required permissions.

