> ## Documentation Index
> Fetch the complete documentation index at: https://docs.civicmarketplace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with the CivicMarketplace API

## Contact us

<CardGroup cols={2}>
  <Card title="Email support" icon="envelope">
    Reach us at [support@civicmarketplace.com](mailto:support@civicmarketplace.com) for technical questions and bug reports.
  </Card>

  <Card title="Partner inquiries" icon="handshake">
    For API access, partnerships, and account questions, email [partners@civicmarketplace.com](mailto:partners@civicmarketplace.com).
  </Card>
</CardGroup>

## When contacting support

To help us resolve your issue quickly, please include:

* Your **partner name** or account identifier
* The **request ID** from the error response (`request_id` field or `X-Request-ID` header)
* The **endpoint** you were calling
* The **full error response** you received
* Any relevant **timestamps**

## System status

Check [status.civicmarketplace.com](https://status.civicmarketplace.com) for real-time API availability and incident updates.